Header v3 — Brain Magic Technova Skip to content
Header v3 — Brain Magic Technova Skip to content
AI-Based Service & User Manual

Your service manual,
now it answers back.

Turn your service manuals, user guides, installation documents and troubleshooting procedures into a private AI assistant. Customers, technicians and service teams ask a question in plain language and get the right procedure, the right diagram and the right document — in seconds.

No per-token fees Runs on your server Your own private model

20+ years · 750+ clients · Chennai — trusted by manufacturing, automotive & industrial service teams

Built and supported by Brain Magic Technova, Chennai

20+Years
750+Clients
2000+Projects
500+Apps built
The problem

A 200-page PDF manual is not documentation. It's a support bottleneck.

Your service knowledge is documented. Finding anything inside that documentation is the bottleneck — and it costs your support team hours every week. Used by authorized service center, service team, channel partners, end customers and distributors.

Today

The PDF manual

  • Customers call support to confirm a single troubleshooting step
  • Technicians carry an outdated manual on-site
  • Every product update means a reprint and a re-send
  • Manuals, SOPs and troubleshooting guides live in four different places
  • Nobody knows which version is current
With AI Manual

Ask, and it answers

  • Ask a question the way you'd ask a technician — get the exact procedure
  • Manuals, SOPs and troubleshooting steps in one searchable place
  • Update once; every technician and customer sees it immediately
  • Works on desktop and mobile, shareable by QR code
  • See what people are searching for — and what they can't find
Why our AI manual

Most AI vendors rent you a meter. We hand you the system.

Three things make this different from every AI tool your team has been pitched this year.

No per-token charges

No usage meter, no recurring AI subscription per query, no licensing fee that scales with how much your team uses it. Your cost stays predictable as adoption grows — which is the point.

Deployed on your infrastructure

Your manual runs on your preferred infrastructure or a dedicated server. Service procedures, product data and internal SOPs stay inside an environment you control, not on a third-party AI platform.

A private model, trained on you

We train a dedicated model on your service manuals, technical documents, SOPs, installation guides and maintenance procedures. It answers in your terminology, with your part numbers — not generic internet knowledge.

Prompt-based smart search

Users ask a question like "How do I replace the filter?" — not a document title. No menu trees, no filters to learn, no training required.

Privacy-first by design

Service manuals, SOPs and internal knowledge stay within your controlled environment.

Low build & upkeep cost

A modular architecture shortens implementation and keeps ongoing changes simple and cheap.

Faster customer support

Customers and technicians find answers independently, cutting the routine calls that reach your office.

Fits your existing stack

Connects to your website, customer portal, mobile app, ERP, CRM or service management platform without a rebuild.

Scalable & future-ready

Start with one manual. Extend into installation guides, diagnostics and enterprise service knowledge as you grow.

What's included

Everything in the platform, from day one

AI-powered prompt-based search
Interactive digital user manuals
AI service & technical documentation
Step-by-step troubleshooting guides
Installation & maintenance instructions
Voice & multi-language support
Image, video & document integration
Smart recommendations
Mobile & web access
Instant document search
Secure private AI model
Easy content management
What changes

The results your team will actually feel

Not features — outcomes, measured in hours saved and issues resolved.

01

Prompt-based intelligent search

Ask questions naturally like "How do I replace the filter?" or "Why is the machine showing Error E101?" and receive instant AI-generated answers.

02

Replace static PDF manuals

Transform lengthy user manuals into an interactive AI knowledge assistant that is faster, smarter and easier to use.

03

Train your own private AI model

Build a dedicated AI model using your service manuals, technical documents, SOPs, installation guides, maintenance procedures, FAQs and product knowledge.

04

Faster customer support

Reduce support calls by enabling customers and technicians to find answers independently through AI-powered assistance.

05

Improve technician productivity

Service engineers instantly access repair procedures, wiring diagrams, maintenance instructions and troubleshooting steps from any device.

06

Low development & maintenance cost

Deploy an AI-powered manual with minimal maintenance, making it a cost-effective alternative to traditional documentation systems.

07

Your data, your control

Deploy your AI solution on your preferred infrastructure or dedicated server, keeping your business knowledge under your control.

08

Easy integration

Integrate with your website, customer portal, mobile app, ERP, CRM or service management platform.

How we build it

From your existing documents to a live AI manual

STEP 01

Share what you have

Service manuals, user guides, installation documents, troubleshooting procedures and technical documentation — in whatever format they exist today. No clean-up required from your side.

STEP 02

We train your model

We structure your content and train a private model on it, so answers use your terminology, your procedures and your product logic.

STEP 03

Deploy and connect

We deploy on your infrastructure and connect it to your website, app, ERP or CRM. Access rules are set per role — customer, technician, service team.

STEP 04

Launch, then keep it current

Your team updates manuals, procedures and documents through the CMS. Changes go live immediately — no rebuild, no developer ticket.

Where it fits

Built for businesses with critical service & support needs

The more products, procedures and technical documents you support, the more this pays for itself.

ManufacturingAutomotiveElectronicsIndustrial EquipmentMedical DevicesConsumer AppliancesHVACMachineryEngineeringEnergy
Free demo

See it answer questions about your manuals.

Send us a sample service manual or user guide. We'll show you a working AI assistant built on your own content — not a generic demo video.

  • A 30-minute walkthrough with an engineer, not a sales script
  • Built on a sample of your real manuals
  • Clear one-time pricing, with no per-query meter
  • Your files stay confidential and are returned or deleted after

Prefer to talk first? +91 97909 74154  ·  WhatsApp

Book your free demo
We reply within 24 hours

Loading form…

No obligation. We'll never share your details.

Questions

Frequently asked

It is an intelligent digital manual that lets users ask questions in natural language and instantly receive answers from service manuals, user guides and technical documents.

Yes. The AI can be trained using your existing PDFs, user manuals, SOPs, installation guides and technical documentation.

Yes. Customers and technicians can quickly find answers on their own, reducing repetitive support requests and improving response times.

Yes. The solution is accessible through web browsers, tablets and mobile devices for field technicians and service engineers.

Yes. New manuals, documents and product information can be added easily without rebuilding the AI model.

Yes. The platform can be configured to support multiple languages based on your business requirements.

Get started

Turn your service knowledge into an assistant that never sleeps.

Your service manuals, user guides and technical documentation already contain the answers. Let's make them findable — for your customers, your technicians and your service team.